Returns & Exchanges
At de Boer Swim, we are committed to your performance and offer a 30-day window for returns or exchanges on all unworn gear in its original packaging. We want to ensure you have the perfect fit and the highest quality equipment for your next open water session.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully place the items, including all original tags and protective bags, into the shipping box to prevent damage during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided via email, then secure it firmly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; once received, our team will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing